To address these issues emerged headache of constant queue-day Albert queue management system, is a human management for the design, collection of modern electronic hardware and software technologies to provide one-stop integrated service queue management system. It provides users to enhance their service quality and efficiency of the internal management of a simple cost-effective solutions that enable users to receive less input the quality of the service delivery system for maximum improvement.

Queue management system has been widely used in developed countries in recent years, popular in China began to banks, hospitals, telecommunications, consular, public security, taxation and enterprises and service providers.

Main advantages are as follows: Order: put an end to confusion line, the real to create a comfortable, fair and friendly environment and work environment to wait. High: records, customer traffic is expected, reasonable arrangements for staff and other resources to improve the overall efficiency. Logistics: the use of daily report, monthly report of statistics to study the performance of customer traffic and staff for the development of service strategy of the institution to provide evidence.